SHIPPING
Shipping Details
At Verdure Patio and Comfort, we are dedicated to ensuring that your shopping experience is as smooth and enjoyable as possible, from browsing our collection to the moment your new patio essentials arrive at your doorstep. We understand the excitement that comes with enhancing your outdoor space, and we strive to deliver your purchases in a timely and efficient manner.
Shipping Times
Our product range includes both ready-to-ship items and custom, built-on-demand pieces. The delivery time for your order will depend on the type of product you have purchased:
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Ready-to-Ship Products: These items are already crafted and waiting to find their place in your outdoor space. Orders for ready-to-ship products are processed immediately and are typically dispatched within 2-3 business days. Once shipped, you can expect your items to arrive within 3-4 weeks.
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Built-on-Demand Products: To cater to specific tastes and requirements, we offer customizable options that are built according to your preferences. Due to the personalized nature of these items and our commitment to quality, the production process for built-on-demand products takes longer. These items are typically ready to ship within 4-6 weeks from the order date. The wait time for these pieces is a testament to the care and attention to detail that goes into their creation.
Why the Wait?
The estimated delivery times reflect the current high demand for our products. We are experiencing a significant influx of orders as more people look to transform their outdoor spaces into personal retreats. Our commitment to maintaining the highest standards of quality and craftsmanship means that we take the time necessary to ensure your furniture and heating solutions meet our exacting specifications.
Shipping Process
Once your order is ready to be shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your shipment. We partner with reputable carriers to ensure your order arrives safely and on time. Please note that delivery times may vary based on your location and the carrier's shipping schedules.
Contact Us
We appreciate your patience and understanding as we work diligently to fulfill your orders. Should you have any questions about the shipping process or the status of your order, our customer service team is here to assist you. Contact us at contact@verdurecomfort.com for prompt support.
Thank You
Thank you for choosing Verdure Patio and Comfort for your outdoor furnishing needs. We are grateful for your patience and excited to help you create the outdoor space of your dreams. Your satisfaction is our priority, and we look forward to delivering your quality patio furniture and heating solutions.